Renting a trailer from Roadmoto is rewarding from the very beginning to the end. Because of our smooth processes and professional service team, every step is easy and enjoyable.
It is easy to book a trailer with Roadmoto: Just use our user-friendly online reservation system to search for available trailers, including their detailed description. With this, customers know exactly what they are renting before coming to see it at our location. For customers who like to have their concerns addressed immediately, we also offer phone reservations so you can ask questions and confirm details with our expert team.
With our online platform, we also offer flexible duration of trailer rental: Whether one needs a trailer for one day or several weeks, they can simply include their preferred time frame during reservation. With no complicated procedures and hidden fees, clients are left with less stress and more clarity in pricing. Such ease and convenience in the rental process, leads us to our goal of providing outstanding customer experience.
Customer care representatives are on standby and are always ready to provide any assistance you may need in renting a trailer effectively, smoothly, and with ease to make the entire experience hassle-free. Our well-trained team will guide you through the reservation process and are skilled enough to assist you if there is anything you need. Whether you have queries regarding trailer features or if there is any issue on the road, we’re there to support you.
Other than booking our customer support services, we also offer support services like tracking and emergency roadside assistance. These additional services add a layer of peace of mind for our customers to focus on their trip itself. This proactive approach in customer support means we don’t just respond but also anticipate, identify, and try to fix potential issues before they blow up into problems.
Our customer experience is all about quality, and that means everything from clean and dependable trailers to a smooth rental experience. Of course, no company’s perfect in every way but we make sure every concern and issue that may arise gets handled promptly. Not everyone listens as much or acts upon what they hear from their customers as we do.
Our rental process utilizes a fully automated rental experience to give the ease of picking up and dropping off a rental without waiting for paperwork. We will take care of all paperwork, insurance and payments all beforehand.
The day before your rental, we will email you the full pick-up instructions which allows you to go into the lot and pick up the trailer by yourself and get on the road. The process for returning the rental is the same with parking it back in the same spot and locking it.
You cannot take the rental outside of the United States unless otherwise authorized. Doing so may subject you to a $1,500 recovery fee and legal action.
We recommend taking pictures of the rental before you leave the rental facility as well as when you return the trailer as a general precaution. We will do a full damage and safety inspection after every rental that is returned so the equipment is ready for the next rental.